77bet's Privacy Policy
Your personal information is completely safe with us — find out in detail how we collect, use, and protect your data.
Introduction & Scope of Policy
This Privacy Policy ("Policy") applies to the 77bet platform and explains how we collect, process, store, and protect the personal information of our users. 77bet is a trusted online entertainment platform in Bangladesh that uses SSL encryption and modern security technology to ensure your digital privacy.
By using the 77bet website or registering an account, you will be considered to have given your consent to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy may change from time to time. We will post a notice on the platform for any significant changes. You are advised to visit this page regularly.
What Information We Collect
The following types of information may be collected to operate our services smoothly and securely.
Personal Identity Information
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for verification)
- Postal address and country
- Account username and password (encrypted)
Financial & Transaction Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and timestamps
- Details of suspicious transactions (where required)
Technical & Usage Information
- IP address and device type
- Browser information and operating system
- Cookies and session data
- Browsing activity on the site and login times
- Clicks, page views, and navigation patterns
Gaming Activity Information
- Game play history and betting details
- Win and loss records
- Bonus and promotion usage information
- Preferred game categories and session duration
- Responsible gaming limit settings
Purpose of Information Use
77bet uses your personal information only for the following lawful and specific purposes:
Service Operation
Your information is used to create and verify accounts, manage the login process, handle deposits and withdrawals, and keep gaming activities running without interruption.
Identity Verification & Fraud Prevention
Identity verification is carried out to ensure platform security, prevent unauthorized access, and comply with anti-money laundering (AML) regulations.
Customer Support
Your contact information is used to respond to your complaints or questions, provide support via live chat and email, and improve service quality.
Responsible Gaming Program
Information is used to analyze playing patterns to identify possible signs of addiction and, where necessary, to automatically apply limits or provide support.
Marketing & Communications
If you give your consent, notifications about bonuses, promotions, and new games may be sent to you. You can withdraw this consent at any time.
Analytics & Development
Data is analyzed as anonymous statistics to evaluate platform performance, develop new features, and improve the user experience.
Sharing Information with Third Parties
77bet never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
The necessary financial information is shared with the relevant payment gateway provider to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used solely for transaction verification.
Technology Service Providers
Limited information is provided to trusted technology partners under confidentiality agreements for server hosting, cybersecurity, and data analytics services. These partners operate in accordance with 77bet's guidelines.
Legal Obligations
Information may be provided to regulatory bodies upon receipt of a valid court or government authority order, to comply with national law, or to prevent money laundering.
Outside the three circumstances above, 77bet does not transfer any of your information to any other organization or individual. All our third-party partners operate under strict data protection agreements.
Cookies & Tracking Technology
The 77bet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that enhance your browsing experience.
The types of cookies we use:
Essential Cookies: These cookies are essential for keeping login sessions active and maintaining the platform's core functionality. Disabling them will prevent the site from working properly.
Analytics Cookies: Anonymous statistics are collected to understand how users are using the site and to improve its performance.
Preference Cookies: These cookies are used to remember language, theme, or other personal preferences.
You can control or delete cookies from your browser settings. Keep in mind, however, that disabling certain cookies may cause some parts of the service to not work properly.
Data Security Measures
77bet gives the highest priority to the security of your personal information. We have adopted industry-standard technical and organizational measures that protect your data from unauthorized access, damage, or disclosure.
All sensitive information stored on our platform is secured using AES-256 encryption technology. User passwords are never stored directly — instead, they are transformed through a one-way hashing algorithm.
However, no method of transmitting information over the internet or digital storage is 100% secure. We therefore strive to ensure the highest level of security, but cannot guarantee complete security. To keep your account secure, use a strong password and do not share it with anyone.
Our Security Technology
- SSL/TLS Encryption (HTTPS)
- AES-256 Data Encryption
- Two-Factor Authentication (2FA)
- Firewall & DDoS Protection
- Regular Security Audits
- Restricted Access Controls
- Suspicious Activity Monitoring
Data Retention Period
77bet retains your personal information only for as long as it is necessary or legally required. Generally:
- All account information is retained while an active account exists.
- Financial transaction records may be retained for a specified period after account closure in accordance with regulatory and legal requirements.
- Customer support messages and complaint records are archived for a limited time after resolution.
- Anonymous analytics data (with no personally identifying information) may be retained long-term for service improvement.
At the end of the retention period, information is securely deleted or anonymized so that no individual can be identified from it afterward.
Your Rights
As a user of the 77bet platform, you have the following rights regarding your own information.
Right to Access
You may request to know what information we are storing about you and how it is being used.
Right to Rectification
If the information stored in your account is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
Right to Restrict Processing
In certain cases you may request that the processing of your information be limited.
Right to Withdraw Consent
You may withdraw your consent at any time for marketing communications or optional data processing.
Right to Data Portability
You may request a copy of your personal information if you wish.
To exercise any of the above rights, please contact our support team. We will review your request properly and take action.
Protection of Minors' Information
77bet is an age-restricted platform — only individuals aged 21 or above may register. We do not knowingly collect any information from minors.
If it comes to our attention that a person has opened an account by providing a false age, we will immediately close that account and delete all associated data. If you become aware of a minor registering, please inform us at [email protected].
International Data Transfers
77bet's servers and data infrastructure may operate in various locations. If your information is transferred to or stored in another country, we ensure that adequate data protection measures are in place in that country and that strict agreements are in force with the relevant partner.
The standards of this Privacy Policy are always maintained for international transfers, and no compromise is made on the protection of your information.
Policy Changes & Updates
77bet reserves the right to update this Privacy Policy at any time. For any significant changes, we will:
- publish a notice on the platform;
- notify you at your registered email address (where applicable);
- display the date of the latest update at the top of this page.
If you continue to use the site after a change, you will be considered to have consented to the updated Policy. You are therefore advised to review this page regularly.
Questions about privacy?
For any questions or requests regarding this Policy or your personal information, please contact our support team. We provide support in Bengali and English 24/7.